Shipping Policy
Preparation
Orders are prepared within 1–3 business days.
Delivery
Standard tracked delivery usually arrives within 7–15 business days of dispatch.
Shipping charges and free shipping
Orders of $79 USD or more ship free to addresses we currently deliver to. Orders under $79 are charged a flat shipping fee of $10 USD, shown at checkout before you pay. Free-shipping offers apply automatically when your order qualifies.
Warehouse and dispatch
Orders are prepared and dispatched from our fulfilment partner's warehouse in Guangdong Province, China. Delivery times are measured from the date of dispatch.
Tracking
You will receive a tracking number by email once your parcel has been dispatched.
Delivery concerns
- Damaged on arrival: please email photographs to support@trovimika.com within 7 days.
- Tracking not updated for 10 business days: contact us and we will investigate.
Trovimika is operated by Haikou Danzong Trading Co., Ltd.
Company Name: Haikou Danzong Trading Co., Ltd.
Address: Unit J046, Room 10-1120, 11th Floor, Building 10, Guoxing City, No. 4 Daying East 3rd Road, Lantian Subdistrict, Meilan District, Haikou City, Hainan Province, China
Phone: +86 19425164793
Email: support@trovimika.com